I’ve never said, nor will I ever say, that the cloud is not without fault. ChannelWeb reports that Google Docs had a security glitch over the weekend. As I noted after the recent Google Apps outage, though, one advantage of using a well-established cloud service is that any problems are going to be handled by a group of highly-trained professionals who are highly motivated to fix the problems quickly. The same cannot always be said for people working on a small business’s on-premise IT systems.
Tags
accounting AOL applications avatar backup BlackBerry Browsers collaboration. filesharing consulting e-mail e-mail spooling filtering SpamStopsHere EBS Exchange file sharing Firefox ftp Gmail Google Hotmail Internet Explorer intranet Live Mesh Microsoft MobileMe monitoring netbooks Office Live Workspace Offline Outlook Peachtree project management PSA reliability reporting reselling security small business Small Business Server synchronization virtual desktop Windows Live Windows Live Writer WordPress Yahoo
One Comment
David,
It is also interesting to know that the scope of the glitch was very limited. At most, it impacted 0.05% (5 in 10,000) of the user population, and only if the users had followed a specific sequence of document sharing between collaborators.
One of the challenges facing cloud computing providers is managing the “crisis” communications when errors arise.
Allen