Collaboration in the cloud

ChannelPro-SMB’s Rich Freeman has put together a nice chart listing features of several on-line collaboration suites.

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New label management procedure in Gmail

I just noticed there’s no longer a button to click to rename a label in Gmail. Fortunately I found out how to do it by searching Gmail help.

Go to the Settings >> Labels page.  Click on a label and it turns into an edit field.

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Google Voice – is that Work, Mobile, or Other?

Lots of friends and colleagues are starting to get their Google Voice numbers. I’m still waiting for mine. I went to enter my brother’s new number into my Google Contacts database and saw that the choices for phone number type were still limited to Home, Work, Mobile, Home Fax, Work Fax, Pager, and Other. I think it’s time for Google to add a new choice of “Universal,” “Multiple,” or “All.” And if they had to remove a choice to fit the new one in, I don’t think too many people would mourn the passing of Home Fax or Pager.

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“New way” of doing things involves cloud computing

In this article for small businesses, Lesley Spencer Pyle recommends five services for common small business tasks:

  • BaseCamp for project management
  • Box.net for file sharing
  • SnapPages.com for web design (I hadn’t heard of this one before)
  • Google Docs for word processing
  • Google Voice for phone call management
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Gmail and secure web content

Yesterday I asked why I wasn’t seeing images embedded in Gmail messages even though I told Gmail to display them. Today I answered my own question:

Internet Explorer Security Warning

I was answering “yes,” I want to view only the webpage content that was delivered securely. The text was being delivered securely but the images were not, so I didn’t see the images.

If you’ve answered yes and then changed your mind, you’ll have to close and re-open your browser before re-opening the message.

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What’s wrong with this non-picture?

I’m having trouble lately with opt-in e-mail marketing messages displaying correctly in Google Apps Gmail. Look at this:

image

When I opened this same message in Outlook, at first I got the notification that pictures were not being downloaded. But when I told Outlook to download and display the pictures, it readily complied. Not so for the Gmail web interface. How come?

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Resources for Google Apps users with BlackBerries

Subscribers to Google Apps Premium Edition have access to some pretty good tools for synchronization with BlackBerries. But it’s harder than it should be to find instructions for setting this up. So I’m taking this opportunity to provide some direct links to the Google help documents.

BlackBerry users can also download the Google Mobile App by visiting http://m.google.com from the BlackBerry itself.

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Uninstalling IE8

Microsoft’s Internet Explorer 8 has become one of those programs that gets installed automatically for folks using Windows Update or Microsoft Update. I thought I’d give it a try, but at least one of the cloud services I use doesn’t play nice with it. So I uninstalled it. No problem on my XP laptop, but I couldn’t find it in the list of programs to uninstall on my Vista desktop. That’s because it’s an update, not a program. Microsoft has instructions for uninstalling on Vista and all other platforms.

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Outlook notification when new Gmail arrives

One problem – if you consider it that – with Gmail and other IMAP accounts is that Outlook doesn’t by default pop up that little envelope at the bottom of your screen when a new message arrives.

Lytebyte shows you how to configure an Outlook rule to compensate. The rule is designed for Outlook 2007. I imagine, but have not proven yet, that this would also work for Outlook 2003.

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Don’t get scared by the headlines

“Gmail accounts hacked via unpatched hole!” That’s the headline on this article from Windows Secrets, which is generally a very good source of information. Based on the headline alone, you might think that using Gmail is inherently insecure. But a closer reading of the article reveals that Gmail accounts can only be hacked in this manner if they are protected weak passwords, which is akin to leaving your keys in the lock.

ALL computer systems are vulnerable to hacking if they have inadequate security measures in place. This is by no means limited to cloud computing applications. You should use strong passwords all the time, whether in the cloud or not.

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